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"A smooth rollout was critical, as we needed to minimize disruption to the business. Our technology has now moved ahead significantly - the change is set to have a marked impact on our productivity, and ensure we retain the role of provider of choice to our market."
Ray Lear
European Data Center Director, DDS |
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DISCOVER Service for Global Luxury Goods Company
Revelation as true cost of communication and clear path ahead is discovered
Touchbase's client is one of the world's largest makers of luxury goods. The company is pursuing several strategic initiatives designed to grow and diversify the revenue stream, improve profitability and cash flow generation and enhance the business' resiliency.
The way the company communicates is a vital factor in its ability to keep growing and adapting to changing market conditions. Touchbase's client was in need of a partner with global coverage to match its own, that could help it align its communications technology with its strategy.
When Touchbase first engaged with the Luxury Goods Company, the business had already carried out a spend review of its communication. However, the company realized that what DISCOVER offered was far more than this.
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