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"With our new virtual contact center our six locations can now act as one; call volumes and agent tasks can be spread across all sites as and when required, maximizing agent productivity and improving the customer experience."
Andrew Herring
Toyota Financial Services (TFS) |
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DELIVER Service for Misys
Consistent communication model comes to Misys HQ in London after success in Manila
Misys selected Touchbase due to the confidence that it had full capability with modern communications technology and its alignment to specific business requirements. They were also looking for a company with global coverage so that they could align closely with their focus on global consistency. Touchbase proved in the Manila project and the London project that they have the capability, flexibility and attitude to carry out global projects for Misys. This client story focuses on the DELIVER engagement for Misys in London.
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If you'd like to get in touch and
find out how Touchbase can add value
to your organization, please contact us or leave your details and we'll call you back.
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