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"Touchbase has always been focused around our people and our clients; how we can do more to develop the people, create an enjoyable environment to work in and how we can deliver an amazing experience to the clients. Those are the real things that have always been consistent. It's very simple - it's just people and clients."

Riordan Maynard
Founding Partner, Touchbase

OPTIMIZE Service for Financial Services Company

Improved support across North America through fast, effective incident response & resolution

Touchbase's client is a global provider of banking, financial, advisory, investment and funds management services.

Touchbase has been working closely with its client to help it create consistent and centrally manageable national communication environments in both Australia and North America. This is laying the foundation to a consistent global platform to further align with the Financial Services Company's vision for the future and to provide control over how it communicates as an organization.

Touchbase designed and delivered a communication environment for the Financial Services Company aligning technology to its business strategy. Touchbase and its client work in union to ensure it is constantly delivering to the business; enabling it to communicate across its locations in a consistent way and providing the necessary support to its users.

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