INSIGHTS
Documents about how business outcomes can be delivered through communication technology.

Mergers & Acquisitions Success in the Technology Industry
Technology industry M&A investment is on the upswing; can your company collaborate well enough to ensure a strong return on your investments?

CEBT on Demand
An example scenario of how specific operational and business problems can be solved using enhanced methods of customer contact. The scenario outlined is based on a real-world client engagement undertaken by Touchbase.

Self-Sufficiency Planning to Increase Productivity
This paper explains how to leverage your employee investments, minimise change resistance and ensure world class self-sufficiency in managing and supporting your business communication infrastructure.

The Hidden Cost of Communication
This white paper aims to give the reader a clear understanding of the areas of business communication where Touchbase believes all organisations should be focusing to drive significant business outcome. On this basis it should be viewed as a tactical aid to stimulate thought around key areas of inefficiency which exist today in companies across the world.